AI Systems for Home Care Agencies
We help private-duty, non-medical home care agencies grow with clarity by implementing managed AI systems across intake, operations, and decision workflows.
Services at a Glance
We install the systems, connect the tools, and support ongoing optimization.
What We Implement
The Systems
AI Intake + Lead Qualification
Capture, qualify, and route leads automatically
AI Scheduling + Admin Workflows
Automate coordination and reduce manual tasks
Ops Dashboards + Decision Visibility
Real-time insights for confident decisions
SOPs + Performance Tracking
Standardized processes with measurable outcomes
How It Works
Three steps to clarity
Assess
Systems + bottlenecks
Implement
AI workflows + dashboards
Support
Iteration + performance tracking
Who This Is For
Home care agencies in competitive, referral-driven markets
Where growth is limited by fragmented systems and owner bandwidth
Private Duty Agencies
Non-medical home care providers seeking operational clarity
Owner-Operated
Founders directly involved in day-to-day decisions
Growth-Focused
Agencies ready to scale but hitting bandwidth limits
Built by an Operator
Built by an operator in home care
Kat Villanueva is a home care operator turned systems builder. She started and ran a home care agency, then went on to support other agencies through virtual staffing and operational services. OLIVIA AI Labs is the next evolution of that work — bringing AI-powered systems into home care to streamline intake, operations, and decision-making. Every system is designed from real agency experience, not theory.
Trusted by home care operators.